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From Wholesale to DTC: Navigating the Fashion Brand Channel Shift

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7 min read
Written by: Tara Johnson
Tara Johnson Senior Content Strategist

Tara Johnson is a marketing strategist with 10+ years of experience in digital strategy, content creation, and advertising. At Power Digital, she leads content planning, creating high-impact resources that boost visibility and drive results. Tara believes in no magic wands—just smart content and a passion for sustainable, authentic growth.

Reviewed by: Power Digital
Power Digital Growth Marketing Partner

Power Digital is a full-service growth marketing agency helping brands accelerate their revenue with data, strategy, and execution. Known for our award-winning teams and nova technology, we bring clarity to complexity and build marketing that scales.

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From Wholesale to DTC: Navigating the Fashion Brand Channel Shift

The DTC revolution is well underway, and fashion brands with deep roots in wholesale are feeling the pressure. Retail partnerships with players like Nordstrom, Saks, and Bloomingdale’s have long been staples of the industry. But today’s consumer expects a direct, digital-first relationship. That shift has created a complex challenge: how can brands grow their DTC channel without compromising their wholesale strategy?

This isn’t just about channel conflict or margin math. It’s about identity, control, and long-term growth. The brands that succeed in this transition will be those that understand how to navigate it strategically rather than reactively.

Why the Shift to DTC Is Inevitable

Wholesale gives brands reach and shelf space. But it comes at a cost. Limited control over pricing, customer experience, and data access makes it difficult to build lasting loyalty or iterate quickly.

Direct-to-consumer models, on the other hand, offer better margins, deeper customer insights, and the freedom to control messaging and creative execution. They also unlock the ability to test and scale new collections with speed. As outlined in our blog on why CAC is rising in fashion, acquisition costs in DTC can be high. However, the brands that win are those that build lifetime value and reduce dependence on intermediaries.

Still, this shift is not a binary decision. Most modern fashion brands need to balance both wholesale and DTC. That’s where things get nuanced.

The Most Common Pitfalls of DTC Expansion

Power Digital’s work with fashion clients, many of whom are navigating this dual-channel model, has uncovered some recurring mistakes brands make when trying to scale DTC alongside wholesale.

  1. Treating DTC Like a Side Project: Brands often under-resource their DTC operations, assuming wholesale will continue to carry growth. But without investment in site experience, data infrastructure, and lifecycle marketing, the channel stalls. This also discounts the impact brand experience has on wholesale performance – it’s all about brand recognition and perception.

  2. Lack of Channel Differentiation: If your DTC offer, experience, or messaging mirrors what’s already available at retail, it fails to justify the direct relationship. Consumers need a reason to go straight to the brand.

  3. Internal Team Silos: Creative, merchandising, and performance marketing are often disconnected. This misalignment leads to inconsistent brand experiences and fragmented campaigns.

  4. Over-reliance on Promotions: Many brands use discounting as a lever to compete with retail partners, which trains customers to wait for markdowns and erodes brand equity.

As one client noted in our “Q1 Client Interview Analysis” [internal only]:

 “We came to Power because we didn’t just need more media buying. We needed a partner who could help us build the DTC infrastructure while still honoring our retail relationships.”

Building a Modern DTC Growth Engine

Transitioning into a high-performing DTC model requires more than a Shopify site and a retargeting campaign. It requires a connected, full-funnel strategy that is deeply aligned with brand values and tailored to modern consumer behavior.

Here are five foundational pillars to get right:

Checklist

Your DTC site is more than a storefront. It’s your flagship. Use it to tell your brand’s story in a way no wholesale partner can. Create immersive product storytelling, editorial content, and experiences that differentiate you.

As third-party cookies disappear, brands need to get serious about email, SMS, and loyalty programs. Build owned audiences that you can activate across the funnel.

As we explain in how to tailor fashion campaigns for conversions, not all customers should see the same offer. Use segmentation to tailor messaging based on purchase behavior, channel source, and lifecycle stage.

DTC success isn’t just about Meta and Google. As outlined in our guide on how to diversify your fashion media mix, top-performing brands are investing in TikTok, influencer whitelisting, OTT, and affiliate channels to drive both upper-funnel discovery and bottom-funnel efficiency.

Whether you’re working with internal departments or agency partners, alignment is essential. Creative, growth, and merchandising teams must collaborate on shared KPIs that serve both DTC and wholesale growth.

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Balancing the Tension Between Wholesale and DTC

For most fashion brands, wholesale isn’t going away. In fact, a strong retail presence can reinforce brand credibility and create real-world touchpoints that complement digital growth. The key is to manage that relationship strategically.

Here’s how top brands are doing it:

  • Create channel-exclusive collections or early access for DTC to add urgency and incentive without undercutting retailers.

  • Use DTC to test product-market fit and collect customer feedback before rolling out to wholesale partners.

  • Leverage retailer traffic to grow owned audiences with in-store QR codes, digital receipts, or packaging inserts that drive customers back to your brand ecosystem.

Several Power fashion brand clients noted in our “Q1 Client Interview Analysis” [internal only] that our attribution modeling allowed them to connect the dots between paid digital campaigns and in-store sales, strengthening their negotiating position with retail partners.

“Power helped us justify media spend that was driving sell-through at retail. It changed how we talked to our wholesale buyers.”

The Future of Omnichannel Fashion

The path forward isn’t wholesale or DTC. It’s both, executed with clarity and purpose. The most successful brands are those that embrace an integrated omnichannel model where digital campaigns, retail visibility, and customer experience are in sync.

This shift requires operational transformation, not just marketing tweaks. It means upgrading tech stacks, rethinking roles, and investing in strategy partners who can support both sides of the equation.

As Madison Sternberg, Account Director, Fashion at Power Digital puts it:

“This underscores the importance of taking a holistic view of your digital program—awareness advertising isn’t just a top-of-funnel tactic; it has the power to lift all sails across the business.”

Explore our full suite of Digital Marketing Services or learn how we help fashion brands grow smarter with tailored channel strategies that connect performance to profit.

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Author

Tara Johnson
Tara Johnson Senior Content Strategist

Tara Johnson is a marketing strategist with 10+ years of experience in digital strategy, content creation, and advertising. At Power Digital, she leads content planning, creating high-impact resources that boost visibility and drive results. Tara believes in no magic wands—just smart content and a passion for sustainable, authentic growth.

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