Rethinking Your B2B Marketing Strategy for Long-Term Growth
by Kylie Carrasco •
A few years ago, if you were shopping for martech tools, you had about 1,300 options. Today? That number has skyrocketed to over 14,000. It sounds like a marketer’s dream, but it’s created a new problem: too many tools and too much data, with everyone focusing on the wrong things.
Tracking everything now feels possible, but is that really moving the needle? Probably not. You can’t throw tools at the fundamentals and expect miracles. Without product-market fit, no martech stack will save the day. It’s time to cut through the noise and get back to basics—because some things just don’t change, no matter how many tools we add to our arsenal.
The Martech Boom and the Illusion of Progress
Originally, B2B marketing focused on three basics: product, brand, and customer relationships. Then came the martech boom, and suddenly, tracking everything became possible. Ad networks exploded and marketers thought they’d cracked the code with tools that promised complete visibility into their efforts. However, that sense of control turned out to be an illusion.
The problem isn’t the ability to track—it’s the obsession with the wrong metrics. When half of the tools available focus on vanity metrics, marketers can easily lose sight of what really matters.
Instead of chasing data for data’s sake, companies must refocus on the fundamentals. Product-market fit is essential, and no tool in the world can compensate for a product that doesn’t meet a real need. Brand credibility is equally as important since customer perception often matters more than metrics. And finally, retention should be prioritized over acquisition for sustainable growth.
Too often, companies chase tools hoping for a quick fix, but real marketing success is grounded in a solid foundation, not the next shiny object.
Why Brand Building Still Wins (and What Happens When It’s Ignored)
Today, brand-building is often sidelined in favor of immediate, trackable results like demand generation. Brand has historically been viewed as less “trackable” because it doesn’t always receive “last-touch” credit in the buyer’s journey. However, the reality is that brand plays a critical role in shaping decisions, even if prospects convert through other channels like direct traffic or search.
Measurement should focus on the incremental impact of each channel, considering how they contribute to overall revenue rather than simply assigning credit to the final interaction. Multi-touch attribution models (MMTs) can validate the influence of demand-generation campaigns, while methods like holdouts and advanced data intelligence provide insights into the brand’s contribution to the larger funnel.
Recent data from John Miller’s research reinforces this: Companies that outperformed their growth targets allocated 29% of their budgets to brand-building, while those that missed targets spent more (31%) on demand generation. The takeaway? Without the trust that brand recognition brings, demand generation falls short. In competitive markets, prospects are bombarded with options, but strong brands pre-sell, making sales interactions faster and more productive. Ultimately, brand trust reduces friction in the buyer’s journey.
Neglecting brand building has three main consequences:
- Longer sales cycles: Sales teams waste valuable time establishing trust that a strong brand should have already built.
- Lower close rates: Prospects are more skeptical when they haven’t heard of a brand, leading to more hesitancy in decision-making.
- Higher acquisition costs: The need for more touchpoints, longer sales processes, and deeper sales efforts all increase the cost per customer.
Brand-building may be a long game, but it ultimately shortens sales cycles and makes each marketing dollar more effective by establishing trust early––making every marketing dollar spent on demand generation work harder and go further.
Old Tactics, New Toys: Why They Still Matter
In a crowded marketplace, people buy based on either their goals or their fears. If they don’t trust your brand or have confidence that it’s the right solution to their problem, they’re not going to buy—no matter how great your sales pitch. This is why the old adage “Nobody ever got fired for buying IBM” has endured for decades.
The sentiment behind this phrase highlights an important reality: buyers often prioritize perceived safety and credibility in their decision-making. When faced with high-stakes decisions, they gravitate toward established, trusted brands because those choices feel less risky and easier to justify. For lesser-known or unproven brands, the lack of built-in trust creates an uphill battle, forcing sales teams to compensate by building credibility during every interaction—slowing down the process and increasing costs.
The problem is that many companies are too quick to declare tried-and-true tactics dead just because the tools we use have changed. Thought leadership, content marketing, and brand positioning—these aren’t things of the past; they’re just evolving.
Here’s why the classics still matter:
- Moving up the funnel: Buyers now delay interactions with sales until they’re almost ready to purchase. This means companies need to automate early touchpoints and offer upfront information that builds trust with a hard sell. Gated content such as whitepapers, guides, or industry reports are a great way to achieve this. These resources not only offer valuable insights but also capture prospect information, enabling companies to nurture leads effectively.
- Emotional drivers: Effective marketing speaks to the motivations that influence decisions, whether they’re goal-oriented or risk-averse. A message that resonates on this level has a lasting impact. For instance, sales enablement materials—such as objection-handling guides, pain point-focused messaging, or customer success stories—can directly address common concerns and fears. These tools not only reinforce trust but also help prospects envision how your solution resolves their challenges.
- Proven playbook: Foundational strategies still deliver results. Thought leadership and brand messaging remain effective, now with tools to enhance as you scale. Social proof, including case studies and testimonials, is a cornerstone of this approach. By showcasing real-world results, these assets build credibility and trust, helping potential buyers feel more confident in their decisions.
In short, don’t ditch the fundamentals just because you have new toys. Old tactics, when done right, still do the job.
Automate, Elevate, and Align: Modern GTM Strategies
Today’s go-to-market (GTM) strategies are more complicated than ever. That’s not necessarily a bad thing, but it does mean companies need to move key elements further up the funnel and automate wherever possible. But don’t make the mistake of thinking automation is a substitute for strategy—it’s not.
Here’s where most companies miss the mark: they invest in CRM systems and marketing automation platforms (like HubSpot and Marketo), but they only use a fraction of their capabilities. It’s like buying a sports car and only driving it in first gear. If you’re not maximizing these tools for lead scoring, customer segmentation, and nurturing, you’re leaving money on the table.
To get the full benefit of these tools, you’ll want to consider the following:
CRM beyond the basics: If you’re still using a single-point attribution model, it’s time for an upgrade. CRM systems can do so much more, helping you build a multi-touch model that shows the full journey of your customers.
Lead scoring matters: Your sales and marketing teams need to work together on this. If you don’t have a lead scoring system informed by sales, you’re going to struggle with prioritizing leads and converting them into paying customers.
The democratization of ABM (Account-Based Marketing): ABM isn’t just for the big players anymore. Even mid-market and small companies can benefit from targeted marketing that speaks directly to key accounts.
When used strategically, automation can do a lot for your business––but only with a solid, aligned strategy.
Planning for the Future: Think 3 Years Ahead
In B2B marketing, it’s tempting to focus on immediate wins. But here’s the reality: you need to think about where your business will be three years from now. Are the tools you’re using today going to support that growth? Will your strategies scale?
Successful companies don’t just invest in martech for today; they’re thinking about tomorrow. And while you’re building out your plan, don’t forget to ask the right people—the folks on your sales team who are out there talking to customers every day. Here are a few key strategies to consider for futureproofing your business:
- Sales insights: Sales teams have front-line insights that marketers can’t access from data alone. Regularly asking sales teams for input on market trends and prospect feedback ensures a comprehensive strategy.
- Self-segmentation: Martech that enables customers to segment themselves provides tailored experiences and more effective targeting.
- Scalability: Selecting tools and processes that will adapt to growth is essential for sustaining momentum without frequent overhauls.
Looking ahead helps ensure that today’s strategies support tomorrow’s success.
Conclusion: The Path Forward
Martech tools have changed the way we do marketing, but they haven’t changed the fundamentals of good marketing. At the end of the day, success comes down to product-market fit, brand credibility, and customer retention. No tool can replace a strong foundation.
So, before you get caught up in the latest martech trends, take a step back and make sure your B2B basics are solid.