- Paid Advertising (Adwords, GDN, LinkedIn)
- Inbound Email
- Customer Insights
The Starting Point
Shipware is a logistics consulting firm that delivers volume parcel and LTL shippers with intelligent and innovative distribution solutions and strategies. When Shipware first came to us, they didn’t have any sort of online marketing presence whatsoever…
An old website, no marketing or advertising history, and a sales team that was used to working boiling hot referral or relationship leads, let alone any leads coming through from their website.
They enlisted our help with online lead generation in order to maintain a healthy sales pipeline full of qualified leads.
What did Power Digital do to solve this problem?
In order to build a healthy pipeline of online leads, the Power Digital team built a comprehensive online marketing funnel through content marketing, CRO, SEO, PR, paid advertising, email marketing, and customer insights.
The first 3 months (Feb – May) of our partnership were focused on learning more about the brand, it’s offering, the competitive landscape, and our target audience as well as using the insights gained from our research to build the actual funnel. This included updating the website to be more conversion-oriented, creating the messaging in collaboration with the sales & leadership teams at Shipware, building out the ad accounts and strategies within, and creating content and email messages tailored to our outlined buyer personas.
One of the most important parts of this phase was mapping out what role each channel plays in the funnel from the Awareness stage to Lead Submission for each of our customer profiles.
After 3 months of researching and building, we turned on this “machine” that we had spent so much time building and began to generate leads through SEO, Paid Media, and Email Marketing initiatives and began to optimize accordingly.
The bulk of the leads and opportunities that came through in the first few months of the “Lead Gen” phase were through ads, as Shipware had little-to-no SEO presence at the start of our work. As the months progressed, our SEO-focused content plus on- and off-page optimizations did their work. By October, the majority of our qualified leads were coming through Organic Search.
Organic really started taking off around December 2018/January 2019, as you can see by the rankings below:
During all of this, our team was deep in Salesforce and Pardot working to understand where the most qualified leads were coming from and what content/ad messaging/journey produced the highest volume of qualified leads. We were in close communication with the sales team, understanding what signals leads can give early on to indicate future success or failure.
We outlined conversion rates from Lead Submission > Marketing Qualified Lead > Sales Accepted > Sales Qualified > Close. We also identified the stage(s) in the sales funnel that, if reached, indicate a HIGH chance of closing the business.
Through this we were able to drive 70 highly qualified conversations for the Shipware sales team that amounted to over $1million closed revenue (and rising).
- page 1 keywords
- Organic Users from Feb-Dec
- New Users from Feb-Dec
- Sales qualified opportunities created for sales team from May ‘18-Jan’19
- Total pipeline revenue added
- Closed won revenue through organic.
This campaign was a game-changer for Shipware. They went from having zero online presence to becoming the industry leader both online and offline. Through this funnel, the Power Digital team was able to prove the online channel as a viable and necessary channel for lead acquisition and qualification. In addition to this, we were able to:
- Work with and educate the sales team on working inbound leads through the sales process
- Generate $304k in closed revenue through organic search
- Add $803k in revenue to the sales pipeline
- Increase Shipware’s online presence on Google – ranking at the top of Page 1 for highly searched terms. Even outranking FedEx/UPS in some instances!