Resource How to Optimize Your SEO Marketing Strategy
By this point, you’re probably familiar with Search Engine Optimization (SEO). You grasp the concepts and understand that it’s an important facet of any...
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Social Media

Social Media Account Manager

About the Role


Social Media Experience

  • 3+ years of social media experience working with multiple clients across multiple social channels (Including, but not limited to: Facebook, Instagram, Twitter, Pinterest, LinkedIn, Youtube, Google My Business)
  • Agency experience is a plus
  • Bachelor’s Degree or equivalent work experience
  • Strong copywriting and sales messaging skills
  • Advanced experience in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, or Adobe XD) or similar graphic design software
  • Video editing experience is a plus (Premiere, Final Cut Pro, After Effects), but not mandatory
  • Strong desire to learn and contribute to an evolving department in San Diego’s second fastest growing company
  • Keen eye for cohesive branding and messaging
  • Comfortable sharing previous design examples

Account Management Experience

  • A highly organized professional with strong follow through in time management, prioritization, attention to detail and reliability
  • Excellent communication skills, relationship building skills, a true “people-person”
  • Experience managing a client account, both specific to social media, as well as a multi-channel client account
  • Experience and/or interest in managing an internal team of channel experts
  • Experience in analytical reporting (Google Analytics Certification is a plus)
  • Keen skill set for problem solving & strategy ideation and leadership

Job Description: 

  • Act as the main point of contact for your clients on behalf of the internal team of channel experts
  • Responsible for overseeing the implementation of each channel’s client deliverables
  • Responsible for scheduling and leading weekly/biweekly, as well as monthly reporting calls with clients
  • Fluent in cross-channel deliverables and tasks; have the ability to solve any potential problem within an account
  • Take advantage of industry best practices and emerging trends and platforms, write blogs and contribute to our thought leadership.
  • Proactively develop unique social strategies and manage campaigns from A to Z
  • Manage social media accounts including, but not limited to: daily community management, content creation, scheduling, budget management, and reporting
  • Strong ability to pick up on a social voice and hold meaningful conversations with unique audiences 
  • Write compelling and engaging post copy, captions, and account descriptions with flawless attention to detail 
  • Create unique social content using custom photography, videos, and social templates with a strong eye for design 
  • Manage multiple clients and effectively be the middleman between your clients and the rest of the company